Returns & Exchanges

At Handicrafts Town, we take pride in our artisanal home decor and want you to be completely satisfied with your purchase. If your handcrafted item isn't the perfect fit for your home, we offer a 30-day return policy for most items in their original condition.

Return Process

• 1.
  Initiate Your Request

  Contact our support team via email with your order number and photos of the item to receive a Return Authorization.

• 2.
  Secure Packaging

  Carefully pack the handicraft in its original box with all protective padding to prevent damage during transit.

• 3.
  Ship the Item

  Affix the provided shipping label to your package and drop it off at any authorized courier location.

• 4.
  Quality Inspection & Refund

  Once our artisans inspect the returned item, we will process your refund to the original payment method within 5-7 business days.